Privacy Policy

Thank you for choosing MediSaver. Your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our mobile application. By accessing MediSaver, you agree to the terms outlined in this document.

1. Data We Collect

We collect the following information to deliver and improve our services:

Personal Data

  • Name: Provided during account sign-up or for personalization.
  • Phone Number: Used for verification and sending emergency alerts.
  • Emergency Contacts: Stored to facilitate alerts in medical emergencies.

Location Information

  • Specific Location: Shared only if you enable live location sharing during emergencies.
  • Estimated Location: Used for personalized medical reminders and alerts.

Medical Information (Voluntarily Provided)

  • Medical Records: Includes family and personal medical histories (e.g., diseases, allergies, medications).
  • AI-Powered Report Analysis: Medical reports are analyzed for AI insights but not stored permanently.

Messages and Audio

  • Voice Notes: Recorded voice messages for emergencies are sent but not stored long-term.
  • In-App Messages: Used for emergency contact messaging within the app.

Device & Application Usage Data

  • Log Data: Collected for debugging and performance optimization.
  • Device Information: Includes OS version, device model, and crash reports.

2. What We Do With Your Information

We use the collected information for the following purposes:

  • Core Services Provisioning: Enabling emergency alerts, reminders, and recordings.
  • Security & Authentication: Authenticating users and preventing unauthorized access.
  • App Performance & Enhancement: Optimizing functionality based on anonymized usage data.
  • Legal Compliance & Anti-Fraud: Preventing app abuse and complying with applicable laws.

3. Sharing and Safeguarding Data

We do not sell or share your data with third-party marketers.

When We Share Data

We share data in the following cases:

  • With Emergency Contacts: When location sharing or voice messaging is activated.
  • Legal Requirements: Upon request by law enforcement or court order.

Data Protection Measures

We implement robust security measures, including:

  • End-to-End Encryption: Applied to emergency messages and medical reports.
  • Secure Authentication: OTP-based login to prevent unauthorized access.
  • Data Deletion Controls: Allows users to delete their health data at any time.

4. User Control and Rights

Your rights regarding your data include:

  • Access & Update: View and modify your personal information within the app.
  • Delete Data: Delete your health and account information entirely.
  • Opt-Out: Disable location sharing at any time via app settings.

5. Children's Privacy

MediSaver is not intended for use by individuals under 13 without parental consent. Parents can securely manage family medical history.

6. Revision to This Privacy Policy

We may update this Privacy Policy periodically. You will be notified of significant changes via email or in-app notifications.